August Staff Meeting Notes

Staff Meeting Notes: August 2015

Present: All staff

The meeting was opened with the Manager asking if anyone had any questions.

Staff was asked to label all things life in the Staff Workroom so that everyone is aware of what works what needs to be done and what is completed.

Staff was asked to flow-through with processes when helping customers and completing tasks like discarding and floating items to LMS.

Staff was informed of ShaRhonda Clark (sr. CSC and Christina Yanascavage LSS positions being vacant.

Staff was told to apply for new positions as desired.

The Manager requested that whenever a staff member has questions about a process, procedure or policy to contact the Management Team first before contacting outside sources so that everyone is on the same page regarding all processes.

Staff was reminded about the Chain-of-Command as it relates to OAK/ACR Grouping. Sr. Manager – Pedro, Manager – Maurina, Assistant Manager – Jayla, Carol – Part-time LII.

Persons left in-charge of the building are in-charge of the staff, building and grounds. Please, remember not to argue with the staff or customers but to seek others in charge like Pedro or the Manager when problems arise with staff and/or library customers.

Pets in the Library – staff was given the Texas Law on Pets in the Library as service animals.

Law states that staff can ask these two questions: 1) Is the service animal is required because he/she has a disability and/or 2) what type of work the service animal is trained to perform? : http://www.ada.gov/service_animals_2010.htm

Staff was reminded to use the Reconsideration Form for books purchased by the library that customers may want removed or would like to have reconsidered by the library staff. The staff was also reminded to use the Suggestion Form for book purchasing suggestions.

Staff Training Certificates should be e-mailed to the manager with the staff member’s e# and name on each certificate for proper documentation.

Staff was asked about the Summer Food Program successes and failures.

Lastly, staff was asked to collect library stories and ask customers to submit them on the HPL website and staff was encouraged to help customers that maybe tech