Hi,
hoopla’s development team is working
continuously to provide a solution to resolve the audio issue with Music and
Audiobooks for iOS 7.1 devices. At this time Apple has not been able to remedy
the issue. Therefore, hoopla is releasing an update to the app which
should be available to your users within the next 48 hours and will address the
issue temporarily as follows:
hoopla will be temporarily disabling the download
function for Music and Audiobooks ONLY for those devices that have
downloaded the iOS 7.1 version.
All other iOS devices will operate as hoopla was intended.
hoopla apologizes for the inconvenience that this
may cause.
The messaging that our customers will see with the release if they
attempt to download instead of streaming:
MUSIC:
Sorry, downloading music is temporarily disabled on iOS 7.1 devices.
AUDIOBOOK: Sorry,
downloading audiobooks is temporarily disabled on iOS 7.1 devices.
As always, thank you for relaying this information to our
customers.
Best regards,
Mary
Wagoner, M.L.I.S.