Friday, June 13, 2014

Unblocking Websites

If Websense (our Internet filter) blocks a customer from accessing a website, you can unblock that site on a temporary basis by following the procedures outlined on the Reference Page of the Intranet under CIPA FAQ: Disabling the Websense Filter:  https://hplnet.hpl.lib.tx.us/depts/neighborhood/CIPA-FAQ.pdf.  As noted in the FAQ, you will need to contact the IT Helpdesk for the override password.

If you or a customer feels that Websense is blocking a website incorrectly and that it should be readily available, please send that information to Lin Swalley (lin.swalley@houstontx.gov).  The Collection Development Department will review the site and determine if the website should be unblocked.

If you have any questions, let me know.

Thanks,

Syma

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