If Websense (our Internet filter) blocks a customer from
accessing a website, you can unblock that site on a temporary basis by
following the procedures outlined on the Reference Page of the Intranet under
CIPA FAQ: Disabling the Websense Filter: https://hplnet.hpl.lib.tx.us/depts/neighborhood/CIPA-FAQ.pdf.
As noted in the FAQ, you will need to contact the IT Helpdesk for the override
password.
If you or a customer feels that Websense is blocking a
website incorrectly and that it should be readily available, please send that
information to Lin Swalley (lin.swalley@houstontx.gov).
The Collection Development Department will review the site and determine if the
website should be unblocked.
If you have any questions,
let me know.
Thanks,
Syma
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