Shepard-Acres Homes Library is now a float hub

Hi team,

Acres Homes is going to be a Float Hub to take some of Meyer’s overflow. There is going to be a training soon (Collection Development will be coming out to do the training).

I have already been trained on how to do the Float Hub, since Dixon started while I was still there. Meyer is going to go ahead and send some boxes/bins to Acres. I anticipate they are probably going to arrive on a day when I’m not there. When the bins arrive, the first thing to do is check in all of the items, and if any activate holds, go ahead and fill the holds. Anyone can do this. I propose that someone checks in the items, and then leave all of the items on a cart. That way, when Collection Development comes out, we’ll have some examples to work with.

We should also figure out which shelves in the workroom we’d like to use for the project. Collection Development believes we can handle 4 bins/boxes per week, since there are shelves in the workroom we can use.

Thanks!

Sara

More Flyer Instruction

Point 6 below actually means that no images whatsoever should be used on a flyer.

Communications has asked that we no longer use images in our flyers at all.

When downloading the template, please go ahead and delete the box for images.

Thanks,
Brandon

Creating Flyers

Hi, Team,

Please see the following guidelines for creating a sign; or flyers.  Please send your requests to Elva Alvarez who will do a cursory check to see if the guidelines have been met.  Please designate if it is a sign for posting for a one-time event.  If it is a flyer meant for distribution, please attach the Print Shop request.  If your request is approved by your respective Team Leader, they will forward your Print Shop request to Print Shop and copy you.

Here are some basic guidelines:

1.    Myriad Pro is used for most headers, and body content of our brochures, flyers, and other materials. In cases where Myriad Pro is not available, Arial can be used as an alternate font for header and body of content.

2.    Use correct library name - 

For example, it’s not Acres Homes Library. 

Correct name is Shepard-Acres Homes Neighborhood Library

It’s not Collier Neighborhood Library.

Correct name is Collier Regional Library

3.    When adding dates to flyer, the format should be as follows:

Friday, March 21, 2014

Not – 3/21/14

4.    When adding time, format should be as follows:

2 PM – 4 PM

Not – 2:00p.m. – 4:00p.m.

5.    If you advertise a class, use the complete class name on the sign.

6.    Please do not add photos or graphics.

Thanks!~

Best regards,

Mary Wagoner

Welcome, Sara Pope!

Sara Pope has joined the ACR/OAK team as LII/Assistant Manager.  Her main location will be Shepard-Acres Homes.  I am going part-time (20 hours per week), and my "new" start date should be within the next couple of weeks.  I will still be mostly be at ACR; however, my main duties will be outreach/programming.  My goal is to make as much of the Acres Homes community as possible aware of the services we offer.  I'll be working with Diane Shepard to promote our After-School Zone and other programs, as well as doing outreaches to daycares, etc.  SRP will be here before you know it, so I'm gearing up for that as well.

Sara is coming from DIX/MOO as Assistant Manager, and was previously the children's programming queen at HEI.  (She did an average of 4 to 5 programs a week!!)

Feel free to come to Sara or me with any questions, ideas, concerns, etc.

Thanks!

Carol

New fax/scanner service at ACR

A new copy machine was installed today at ACR that has fax and scanning capabilities. 

Scanning is free; however, the customer must have a USB drive in order to save the document.  They cannot email it to themselves.  In order to scan, the customer puts the USB into the same computer where you type your job name to get a print job.  They wait about 30 seconds for the computer to read the USB, then they press the “scanner” button on the control panel of the copy machine.  Documents can be scanned by putting it on the glass (like you’re making a copy) or by putting it face up in the document feeder.  Press start.  After they’ve finished, the only way they can tell if their document got saved to their USB drive is for them to sign into a public computer and see if it is on their USB.

Faxing costs $1.00 per page.  Faxing is only available for local numbers and 800, 877, (free) numbers.  They can pay using their print card or by putting cash in the machine.  In order to fax, documents must be placed face up in the top document feeder.  They cannot be put on the glass.  You will need to press the “facsimile” button.  You will be prompted to put in a fax number.  Press 9, then the fax number.  Press start.  If the fax does not go through, they will not be charged.  Customers will not receive a confirmation sheet.  

Carol

Hoopla

When you get a chance, please look at this page about Hoopla.

Make certain you know it well enough to answer customer questions.

Hoopla



Thanks,
Brandon

AARP @ OAK

Starting last Saturday, we will have the AARP doing tax assistance Tuesdays, Wednesdays, Thursdays, and Saturdays until April 15th.

On Tuesday, I had several people claim that they were told that they could make appointments with the AARP and they wanted a direct phone number to call them.  Also, when the AARP had left for the day, I had one person demand their contact numbers so she could call them at home directly.

I spoke with their rep today and found out the following.

1) There are no scheduled appointments.  Everyone who wants to use the service needs to come to the library and wait.

2) While they have no phone in the Conference room or meeting room, they are willing to talk to people on the phone.  However, this is not their main focus.  If someone calls and wants to talk to 'the tax people', check to see if they have someone who can come to the phone.  However, they cannot guarantee that they will be able to return calls.

3) Under no circumstances should we give out any contact numbers for individuals with the AARP.  If someone is insistent that they want to talk to someone, we can look up the AARP's website and give them whatever contact information you can find there.

Let me know if you have any other questions,
Brandon