ACR/OAK Team members, please be advised of the information below regarding your Homelessness training for proper credit, please follow the instructions below.

Greetings,

The vendor of this training has moved the course to a new platform. Moving forward, please click on this  link to access the training. 

Once on the site, follow the steps below for access to the course.

·         Click on Practical Tips for Difficult Homeless Patrons

·         You can view the intro without creating an account, if desired.

·         Once you click on the first lesson in Module 1 – Rules with Compassion, you will be taken to a Locked Content page.

·         From this page, click on Enroll Private and follow the prompts to create an account.

To date 157 employees have completed this training. If you have already completed the training, you don’t have to do anything else... you are good if you have already sent your certificate of completion to hpltraining@houstontx.gov so that we can update your training record. If not, please send your certificate in!   

For those that have not completed the training, please use these new procedures to access the course. Those team members accessing the course via the new link do not have to send in your certificate of completion as we can pull Completion Reports via this new platform.

Additionally, it has come to our attention that some of you completed the mini-course and not the 2 ½ hour full course that we subscribed to. We will reach out to those on our list so that you can get the full course and quiz completed.

Please complete this training by COB on Monday, February 6^th, 2017.