Monday, May 9, 2016

Public PC Slowness Issues

Heads up from IT:

We are working diligently on resolving the public computer slowness issues being reported across several locations. In order to better diagnose the problem and identify a solution, we encourage you to contact us (call or email) when customers report slow computers: tell us the G#, what application is being slow (MS Office, Internet Explorer, Firefox, Chrome, YouTube etc.), your location, date and time. This type of information will help us in detecting patterns with certain models, specifications and software that may be causing or contributing to the issue.  Thank you in advance for your assistance.

This will especially be important at Oak Forest since we've been having so many issues with computers there.

--AM - 5/9/16

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