Effective immediately, no customer who has any fines on their record will be allowed to check out a laptop. This practice should be implemented at all locations. We are working on changing official policy to reflect this new practice but this directive needs to be followed by all as of this communication. Staff must make sure that a customer’s account is clear of all fines before checking out a laptop.
In addition, it is crucial that staff check to confirm the name on the library card and the name on the provided identification match when checking out laptops. If these names do not match, the customer should not be permitted to check out a laptop. Please ensure that all staff are following this important practice.
Mike Van Campen
Deputy Assistant Director – Public Services
Houston Public Library
Phone: 832.393.1371
Mobile: 713.303.1974
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