Incident reports

Hello,

As part of the training o nthe proper way to do Incident reports, please be aware that the report is not finished until it is submitted to HPLNLIncidents@HOUTX.LCL

This can be found in the 'lookup' feature of Outlook under HPL - NL Incidents.

Next week, Sara and I will be going over with each of you how to fill out an incident report.  I am also including a link in our Staff Links section to a .pdf blank form.

Thanks,
Brandon

New Copier!

As several of you know, the copier at OAK has been on its last legs for a while.

Today, Saturday the 23rd, Coin Copiers brought in a brand new copier.

Hopefully this will end the frequent complaints about the copying system at OAK.

Thanks,
Brandon Pope

New Programs!

Hi everyone,

Here are some new programs happening at Oak Forest and Acres Homes that everyone needs to be aware of, in case customers ask about them. They are all starting in September.

1. Family Storytime at Oak Forest: This will happen every Saturday starting in September. Sonia and Sara will alternate presenting them. They start at 11 am, and are for all ages, although we are focusing on books from the Texas 2x2 list (which are also on the Name That Book list for grades K-2), so we are pushing hard for older kids than come to the Wednesday storytimes (although all ages are welcome!) If you have questions, ask Sonia or Sara!

2. Bluebonnet Book Club at Oak Forest: First Friday of the month from 3:30-4:30 pm. September's book is The Neptune Project. Each month we'll discuss a different book from the Texas Bluebonnet list (which is also on the NTB list for grades 3-6) and do a book related activity. For the Neptune Project, we're going to make Wave Bottles (oil and water, when you move it, it looks like ocean waves). This is geared towards kids in grade 3-6, especially those that are participating in Name That Book. Signups are not required. If you have questions, ask Sara!

3. Para los Ninos at ACR and OAK: Storytime presented by the Children's Museum. 1st Friday of the month at ACR from 3:30-4:30 and 2nd Friday of the month at OAK from 3:30-4:30. This program is experimental for us, right now. We'll see how well attended they are, and change the dates/times if necessary.

Thanks for your support and help in promoting these new programs!

Sara

THIS NEEDS TO BE DONE BY FRIDAY !!!!!!

Attention City of Houston employees:

HITS recently launched a great new tool, Password Manager.   The Password Manager provides a simple, secure, self-service solution that enables end-users to reset forgotten passwords and unlock their accounts.  

40% of the calls into the HITS Customer Support Center are for password resets.  Providing employees the ability to reset their own passwords reduces the amount of time our Support Center employees spend on these calls and will greatly reduce wait times overall.

What does this mean for me?

Password Manager provides the ability to perform a self-service reset of your Windows network and Exchange passwords without having to contact the Help Desk.

HITS will add the ability to reset passwords for other applications at later dates (i.e. Kronos, HEAR, ESS, etc.).

Note: If you have “elevated privileges” (are able to change users’ passwords and modify users in Active Directory), you will not be able to complete the Enrollment at this time.

What do I need to do?

Please complete Enrollment into Password Manager by accessing the following link to create your Questions and Answers Profile.

Enrolling is easy and takes less than 5 minutes!

To access the new Password Manager website from your work area or from home:

Go to: http://passwordreset.houstontx.gov

1.      Enter your Username – six digit employee number with the “e” – use leading zeroes, if needed (i.e., e012345 or e123456).

2.      Enter your Location – the location should default to ‘HOUTX’.

3.      Enter the characters from the image, and ‘Click’ OK.

4.      ‘Click’ the My Questions and Answers Profile link.

5.      Enter your network password and choose ‘Next’.

6.      Select a Question, and enter an Answer for each drop-down box and choose ‘Next’.

7.      Questions and Answers Profile is successfully created.

Please contact the HITS Help Desk with any questions at 4-HITS or 832-394-HITS (Ext. 4487).

AED AT ACR

Hello,

The AED (Automated External Defibrillator) has been mounted in a case on the wall at ACR.  It is in the entry area next to the water fountains.  The case is unlocked; when the door is opened, a loud alarm will sound.  There is a key to the case labeled "Key to AED Case" which I placed in the lower reference desk drawer with the deposit keys, Smart Money key, etc.  The key doesn't lock the case - it just allows the alarm to be turned off.

Thanks,
Carol

Lift-off Houston dates at Shepard-Acres Homes

Lift-off Houston, a business competion sponsored by the City of Houston, will have several workshops here at Shepard-Acres Homes:

Business Plan Basics	Tuesday	8/12/2014	5:30p-7:30p
Understanding Financials Documents	Tuesday	8/26/2014	5:30p-7:30p
Raising Capital	Tuesday	9/8/2014	5:30p-7:30p
Managing Personal Credit	Tuesday	9/23/2014	5:30p-7:30p
Managing A Business On The Internet	Tuesday	10/7/2014	5:30p-7:30p

The meeting room has been reserved for these dates.

Staff Meeting Notes

On Tuesday the 29th, Sara sent out the minutes of the staff meeting on the 25th.

If you were not able to attend, please take a moment and read over them.  Please talk to Sara or I if you have any questions.

Thanks,
Brandon